Skip to content

Questions to Ask Before Hiring an HVAC Technician

Home » Blog » Questions to Ask Before Hiring an HVAC Technician

You probably already know that your heating, ventilation and air conditioning system needs regular maintenance to function at its best. You may have been doing everything you can to keep it in good shape. However, now that the time has come to call a professional, you may not know who to hire. Before you decide on an HVAC technician, you need to talk to a few candidates and ask them the right questions. If you have no idea what you should be asking, this post is for you. Here are some of the things you need to find out.

Do You Have the Necessary License and Insurance?

HVAC technicians are required to be licensed by the South Carolina Residential Builders Commission. There may also be additional requirements based on the city in which they operate. If someone purports to be an HVAC professional but they don’t have an active license, you shouldn’t let them work on your system. Ask technicians for their license number and look it up with the commission.

In addition to making sure that a technician is licensed, you also have to make sure they have the necessary insurance. You need to ensure they’re covered if something goes wrong while they’re working on your home. Inquire as to whether the company has liability insurance and workers’ compensation. 

How Many Years of Experience Do You Have?

You need to know how long a prospective hire has been in the industry. Newer entrants aren’t automatically bad at their jobs. However, you’ll likely be more comfortable with someone who has been in the industry for a while. While you’re on the topic of experience, consider asking how they got their education. Also, find out if they have experience with the type of system you have. The more information you get, the easier it will be to make an informed choice among South Carolina HVAC professionals.

Can You Provide References from Other Homeowners?

If a technician is reluctant to provide you with the names and contact details of previous customers, that’s a red flag. An HVAC professional who has consistently delivered high-quality service should be eager to provide references. Make sure you call the numbers they give you and verify that these are real homeowners. Talking to satisfied customers will help to give you peace of mind.

What Is Your Policy Regarding Refunds, Warranties, and Guarantees?

If your HVAC system is still under warranty, the technician should be willing to adhere to the terms. If your warranty has expired, they should provide you with a new guarantee to back their work. It’s also a good idea to learn about the refund policy and how they handle repairs that don’t last.

You don’t have to be an HVAC expert to hire a competent, experienced HVAC professional. If you ask the above questions, you’ll be better able to make the right choice. Of course, you should trust your gut. If something doesn’t seem right about a technician, it’s probably best not to hire them.

What To Expect From An HVAC Technician

You’ve likely invested a lot in your HVAC system and you’ll want to ensure it is running smoothly. That’s crucial to the safety and comfort of your home. There are several things a technician should do during a regular maintenance visit. If it’s your first time getting a check-up, you may not know what to expect. Here are some of the things the service provider should do:

  • A safety check. The technician should look for any issues that would present a danger to your home or your family. For example, they’ll check the heat exchanger to ensure the system isn’t leaking carbon monoxide. They’ll also inspect your carbon monoxide detector to make sure it’s in proper working order.
  • A system check. The technician should check the entire system including the heat pump, air conditioner, and furnace. They’ll make sure everything is running properly and tell you whether anything needs to be repaired or replaced. Small repairs can be carried out at the same time, but big problems will have to be addressed during a separate visit. If your air filters need cleaning, they should take care of that as well.
  • Cleaning. There are likely to be components of your HVAC system that you can’t clean yourself. The maintenance visit provides an opportunity to have a professional handle the task.

Contact C&L Services Today to Schedule A Maintenance Visit

We’re a family-owned business that’s licensed, insured and bonded. All our HVAC technicians have the necessary licenses to operate in South Carolina and they are highly trained. When we visit your home for a maintenance visit, we’ll answer all your questions and give you tips on how you can take care of your HVAC system. Call to today to schedule maintenance or ask questions.

allergens-how-to-deal-with-them

How to Reduce Home Allergens

Allergens present in the home can trigger various allergic reactions. These allergens can enter the home through many places such as air filters and then clog the air filtration systems. When this happens, your HVAC unit may start to spread these allergens and contaminants around the home, causing various health issues. In this post, we’ll…

roof vents-winter-cover

Covering Roof Vents in Winter — To Do or Not To Do?

Your roof vents come in perfectly handy for summer periods. They help to release all that heat from your house and block the heat in your roof from getting into your home. They function as inlets for cool air and outlets for hot air, balancing your home’s temperature and making it comfortable and warm. Most HVAC…

air pollution-pregnant-women

The Impact of Indoor Air Pollution on Pregnant Women and How to Prevent It

Pregnancy is a sensitive time for women, and safety for them is paramount as exposure to adverse situations could endanger an infant’s life. Unprescribed medications, smoking, and alcohol are on top of the list of things expecting mothers are to abstain from. Air pollution is one of those hazards. People focus so much on those three…

heating bills

Extra-High Heating Bills? 5 Possible Explanations

When the months become less humid, there’s only one thing that’s certain about your heating bills, they gain momentum and start to “heat up.” As you try to keep warm against the harsh cold of the winter, it may seem almost impossible to bring down your heating bill without the heat in the home being…

cat and dog owners

HVAC Maintenance Tips for South Carolina Cat and Dog Owners

Pets are a joy to have in the home but if you don’t take special precautions, they can have a negative effect on your heating, ventilation, and air conditioning system. If you’re one of the thousands of cat and dog owners in the country, you know that they bring dust, dirt, fur, and dander inside.…

heating-system-types

What Are the Most Common Types of Heating Systems?

With cooler weather approaching, many homeowners may be assessing their heating systems. Now a great time to ensure your equipment is safe and in good working order. Hopefully, when you turn on your heat, it’ll work as it’s supposed to, and you won’t need to worry about whether you and your family will be able…

hvac

What Homeowners Need to Know About Fall Furnace Maintenance

As the temperatures start to drop in the coming months, many households will be relying more on their furnaces. After months of cooling your home rather than heating it, you should inspect your furnace and ensure it’s working properly. When your furnace is efficient, you’ll save energy and money. Fall is a great time to…

hvac repair

What Every Commercial Building Owner Needs to Know About Carbon Monoxide

Many business owners assume that if they install carbon monoxide detectors, they never have to worry about the dangers associated with this gas. However, it’s not that simple. Detectors will indeed alert individuals in the building about a serious leak and help to protect them from harm. However, carbon monoxide leaks can have other effects.…

hvac

Is the Humidity in Your Home or Office Making You Sick?

Most people find high humidity makes them feel tired and miserable. However, high humidity doesn’t only make you feel uncomfortable. Indoor humidity that’s above 60 percent can also affect your health and wellbeing? In this article, we’ll discuss some of the effects of high humidity and advise you on what you can do about it.…

hvac

Choosing a New Air Conditioner for Your Commercial Building

If you’re planning to replace your air conditioner, you may be thinking you should just get the newest version of the one you currently have. However, if you’ve had your existing system for a while, you need to pause. It’s likely that your building or business has undergone some changes over the years. Therefore, you…